WHAT IS PROMOTIONAL ITEM
FULFILLMENT?

As a full-service provider, we look for trends, analyze your existing promotional item inventory, develop customized special productions, and take care of CI-compliant design and optimal finishing for promotional items. All tasks from procurement and production to distribution are our responsibility. We also take care of logistics, including warehousing, shipping, inventory management, and post-production. As a big plus, we offer our customers a customizable web shop for their promotional items.

We stand for:

- Reliability
- Professionalism
- Excellent value for money
- Solutions tailored precisely to your needs

FULFILLMENT PROMOTIONAL ITEMS FULL SERVICE

This also applies to the promotional items trade. Is your purchase of promotional materials really as effective as you would like it to be? Hopefully, the items you have selected so far are achieving the desired success with your customers. But what about the costs and the time spent on them? Were both factors higher than planned?

- All-inclusive package -

 If you too would like to make your promotional material purchasing more efficient, we have the right solution for your company: the KALDENBACH GROUP's full-service promotional items package.

FINANCIAL ACCOUNTING

In addition to comprehensive logistics, we also take care of invoicing on request. In addition to traditional payment methods, we work with credit note procedures, especially for corporations such as VW. Here, payment is approved without invoicing, based solely on the delivery note. This simplifies processes, saves time, and minimizes administrative effort.

We would be happy to advise you individually on the various billing models and find the right solution for your company. Thanks to our experience in working with different ERP systems, we can integrate seamlessly into your processes. Whether individual billing, collective billing, or automated credit notes—we follow your specifications. Reliability, transparency, and adherence to deadlines are our top priorities.

This allows us to relieve your internal resources and ensure efficient processing from start to finish.

What is a full service for advertising materials?

These services cover all areas of responsibility relating to haptic advertising materials, known as hapticals or sympathicals. From product selection (merchandise collection) to purchasing, storage, logistics, and setting up an advertising material shop, our experienced employees take care of everything for you. It goes without saying that this also includes all administrative tasks.

We plan all steps together with your company right from the start. Whether you want long-term advertising measures to retain employees or customers or just want to launch a one-off advertising campaign:

The KALDENBACH GROUP is your reliable partner. Christoph Bauer is available to answer any questions or give a short presentation on the topic of advertising material outsourcing.

WHAT ARE THE ADVANTAGES OF THE FULL SERVICE PROMOTIONAL ITEM?

First and foremost, this service benefits all companies that also rely on promotional items, hapticals, or sympathicals in their advertising activities.

Those who opt for this outsourcing option can make their promotional item marketing much more efficient. Since our competent employees carry out all the work quickly and reliably for you, this reduces your effort and the associated costs. In addition to enormous time and resource savings, our competent and individual support is also a great advantage for you. This is how we help you achieve advertising success tailored to your company.

Do you have specific questions or would you like a quote? Contact Christoph Bauer directly at 09151/81785-26, we will be happy to advise you in detail.

e-Business

Advertising material shop in your company's corporate design: We developed MarketingBase based on Shopware's state-of-the-art and reliable shop system. This system, which is perfectly suited for the fulfillment of advertising materials, can be easily connected to your merchandise management system, such as SAP (OCI or BMECat), using proven interfaces. Our system offers flexible solutions, numerous configuration options, and can be expanded continuously.

For example, multiple user and customer groups can be installed, which in turn are assigned different items and prices. The clearly structured look of your homepage and simple, familiar handling make it easy even for inexperienced users to place orders in MarketingBase.

The shop can be used both publicly and internally with password protection.

In addition to branches, employees, customers, franchisees, sales representatives, and sales managers can also be created, each with different user rights. MarketingBase offers practical on-demand and query options, especially for Easter, Christmas, and Advent promotions. Of course, the entire shop is responsive, meaning it is also suitable for smartphones and tablets. The functionality and product descriptions can be displayed in different languages.

All sales, orders, and promotions can be viewed in the comprehensive reporting system.

STORAGE / WAREHOUSING

The warehouse serves as the basis for proper fulfillment and clearly differs from conventional warehouses at the KALDENBACH GROUP: solid construction, fully insulated (floor, walls, roof), plastered interior, dust-free & climate-neutral heating using biogas, fully alarm-secured, permanent monitoring of humidity and temperature.

Ideal for all types of advertising materials:

Promotional items such as watches, lighters, leather goods, food, etc. Printed materials such as brochures, flyers, POS items such as banners, displays, stickers, and doormats.

Modern, computer-assisted high-bay warehouse with pick-and-pack facility for short-term execution of daily orders.

REPORTING

Wir stellen Ihnen umfangreiche Auswertungen zur Verfügung, die wir gemeinsam nach Iren individuellen Vorgaben anpassen. Durch die gemeinsame Analyse dieser Statistiken ermöglichen wir eine kontinuierliche Optimierung Ihrer Prozesse. Dabei erkennen wir frühzeitig Verbesserungspotenziale und leiten gezielte Maßnahmen ab. Sie behalten jederzeit den Überblick über relevante Kennzahlen und Entwicklungen.

Unsere datengestützte Vorgehensweise schafft Transparenz, Effizienz und messbaren Mehrwert. So machen wir Ihre Abläufe nicht nur besser - sondern zukunftsfähig.

RETOURENMANAGEMENT

Gemeinsam mit Ihnen legen wir im Vorfeld fest, wie mit Retouren verfahren wird. So stellen wir sicher, dass unsere Mitarbeitenden Rücksendungen oder relevante Informationen umgehend an die richtigen Ansprechpersonen weiterleiten oder bei Bedarf direkt einen Neuversand veranlassen.

Dank klar definierter Prozesse sparen Sie Zeit und vermeiden unnötige Rückfragen. Ihre Kunden profitieren von einer reibungslosen und professionellen Abwicklung.

Alle Rückläufe werden dokumentiert und sind für Sie jederzeit nachvollziehbar. Individuelle Anforderungen - wie Ersatzlieferungen, Gutschriften oder Sonderbehandlungen - können flexibel berücksichtigt werden.

Wir sogen dafür, dass Servicequalität auch im Reklamationsfall spürbar bleibt. Transparenz und Zuverlässigkeit stehen dabei für uns an erster Stelle. So entsteht Retourenprozess, de nicht nur funktioniert, sondern Vertrauen schafft.

CUSTOMIZED

Viele Anforderungen im Fulfillment ergeben sich erst im direkten Gespräch oder im Verlauf der Zusammenarbeit.

Die Mitarbeitenden der KALDENBACH GROUP unterstützen Sie dabei jederzeit - sei es im Vorfeld oder während einer partnerschaftlichen Zusammenarbeit. Wir hören genau zu, stellen die richtigen Fragen und finden gemeinsam mit Ihnen maßgeschneiderte Lösungen. Flexibilität, Transparenz und Zuverlässigkeit stehen dabei für uns im Mittelfpunkt. So schaffen wir eine vertrauensvolle Basis für eine langfristig erfolgreiche Kooperation. Auch kurzfristige Anpassungen setzen wir schnell und lösungsorientiert um.

Durch regelmäßige Abstimmungen bleiben alle Beteiligten stets auf dem aktuellen Stand. Unsere Erfahrung aus Zahlriechen Kundenprojekten hilft uns, auch komplexe Anforderungen effizient zu meistern. Dabei behalten wir stets Ihre individuellen Ziele und Rahmenbedingungen im Blick.