Data protection
Privacy Policy
Contact details of the controller pursuant to Article 4(7) of the GDPR
Kaldenbach GmbH
Eichenhainstraße 4
91217 Hersbruck
Tel: 09151/81785-0
Fax: 09151/81785-10
E-Mail: info@kaldenbach.com
Security and protection of your personal data
We consider it our primary responsibility to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. We therefore take the utmost care and apply state-of-the-art security standards to ensure maximum protection of your personal data.
As a private-law company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by our external service providers.
Definitions
The legislator requires that personal data be processed lawfully, fairly, and in a manner that is transparent to the data subject (“lawfulness, fairness, transparency”). To ensure this, we inform you about the individual legal definitions that are also used in this privacy policy:
1. Personal data
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier, or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural, or social identity of that natural person.
2. Processing
“Processing” means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution, or any other form of provision, alignment, or combination, restriction, erasure, or destruction.
3. Restriction of processing
“Restriction of processing” means the marking of stored personal data with the aim of limiting their future processing.
4. Profiling
“Profiling” means any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
5. Pseudonymization
“Pseudonymization” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
6. File system
“File system” means any structured collection of personal data which is accessible according to specific criteria, whether centralized, decentralized or organized according to functional or geographical criteria.
7. Controller
“Controller” means a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
8. Processor
“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
9. Recipient
“Recipient” means a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those authorities shall be carried out in compliance with the applicable data protection rules according to the purposes of the processing.
10. Third party
“Third party” means any natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
11. Consent
“Consent” of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Lawfulness of processing
The processing of personal data is only lawful if there is a legal basis for the processing. The legal basis for processing may be, in particular, in accordance with Article 6(1)
lit. a – f GDPR:
a. The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes;
b. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c. processing is necessary for compliance with a legal obligation to which the controller is subject;
d. processing is necessary in order to protect the vital interests of the data subject or of another natural person;
e. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
f. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
Information about the collection of personal data
(1) Below, we provide information about the collection of personal data when using our website. Personal data includes, for example, name, address, email addresses, and user behavior.
(2) If you contact us by email or via a contact form, the data you provide (your email address, your name and telephone number, if applicable) will be stored by us in order to answer your questions. We will delete the data collected in this context once it is no longer necessary to store it, or processing will be restricted if there are legal retention obligations.
Collection of personal data when visiting our website
When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (the legal basis is Art. 6 (1) (f) GDPR):
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– Amount of data transferred in each case
– Website from which the request originates
– Browser
– Operating system and its interface
– Language and version of the browser software.
Use of cookies
(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using, and through which certain information flows to the entity that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offering more user-friendly and effective overall. Note: You can revoke your consent at any time for the future by sending an email to info@kaldenbach.com
(2) This website uses the following types of cookies, the scope and functionality of which are explained below:
– Transient cookies (see a.)
– Persistent cookies (see b.).
a. Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
b. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in your browser's security settings.
c. You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. So-called “third-party cookies” are cookies that have been set by a third party, i.e., not by the actual website you are currently visiting. Please note that by deactivating cookies, you may not be able to use all the functions of this website.
d. We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.
Additional functions and offers on our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do so, you will usually need to provide additional personal data, which we use to provide the respective service and to which the aforementioned principles of data processing apply.
(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.
(3) Furthermore, we may pass on your personal data to third parties if we offer promotions, competitions, contract conclusions, or similar services together with partners. You can obtain more detailed information on this when you enter your personal data or in the description of the offer below.
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this in the description of the offer.
Use of our web shop
(1) If you wish to place an order in our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. Mandatory information required for the execution of the contracts is marked separately; further information is voluntary. We process the data you provide for the purpose of processing your order. To this end, we may pass on your payment details to our house bank. The legal basis for this is Art. 6 (1) (b) GDPR. You can voluntarily create a customer account, which allows us to store your data for future purchases. When you create an account under “My Account,” the data you provide will be stored revocably. You can delete all other data, including your user account, at any time in the customer area.
(2) We are obliged by commercial and tax law to store your address, payment, and order data for a period of ten years. However, after two years, we restrict processing, i.e., your data will only be used to comply with legal obligations.
(3) To prevent unauthorized access by third parties to your personal data, in particular financial data, the ordering process is encrypted using TLS technology.
Data protection provisions when using external payment service providers
(1) We only offer payment on account for the use of the web shop; your data will not be forwarded to payment service providers via the website.
Children
Our offer is generally aimed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.
Rights of the data subject
(1) Revocation of consent
If the processing of personal data is based on consent, you have the right to revoke your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can contact us at any time to exercise your right of withdrawal.
(2) Right to confirmation
You have the right to request confirmation from the controller as to whether we are processing personal data concerning you. You can request confirmation at any time using the contact details above.
(3) Right to information
If personal data is processed, you can request information about this personal data and the following information at any time:
a. the purposes of the processing;
b. the categories of personal data that are processed;
c. the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations;
d. where possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining this duration;
e. the existence of a right to rectification or erasure of personal data concerning you
or to restriction of processing by the controller or a right to object to such processing;
f. the existence of a right to lodge a complaint with a supervisory authority;
g. if the personal data are not collected from the data subject, any available information as to their source;
h. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
If personal data is transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Article 46 GDPR in connection with the transfer. We will provide a copy of the personal data that is the subject of the processing. For any further copies you request, we may charge a reasonable fee based on administrative costs. If you make the request electronically, the information shall be provided in a commonly used electronic format, unless you specify otherwise. The right to receive a copy pursuant to paragraph 3 shall not adversely affect the rights and freedoms of others.
(4) Right to rectification
You have the right to request that we rectify any inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request that incomplete personal data be completed, including by means of providing a supplementary statement.
(5) Right to erasure (“right to be forgotten”)
You have the right to request that the controller erase personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay if one of the following reasons applies:
a. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
b. The data subject withdraws consent on which the processing is based
pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
c. The data subject objects to the processing pursuant to Article 21(1) of the GDPR
and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
d. The personal data has been processed unlawfully.
e. The erasure of the personal data is necessary for compliance with a legal
obligation under Union or Member State law
to which the controller is subject.
f. The personal data has been collected in relation to the offer of information society services
pursuant to Article 8(1) of the GDPR.
If the controller has made the personal data public and is obliged to erase it in accordance with paragraph 1, the controller shall, taking into account the available technology and the implementation costs, take reasonable steps, including technical measures, to inform other controllers processing the personal data that a data subject has requested them to erase all links to, or copies or replications of, that personal data.
The right to erasure (“right to be forgotten”) does not apply if the processing is necessary:
– for exercising the right of freedom of expression and information;
– to comply with a legal obligation which requires processing under
Union or Member State law to which the controller is subject,
or for the performance of a task carried out in the public interest or
in the exercise of official authority vested in the controller
;
– for reasons of public interest in the area of public health
pursuant to Article 9(2)(h) and (i) and Article 9(3) GDPR;
– for archiving purposes in the public interest, scientific or
historical research purposes or statistical purposes pursuant to Article 89
(1) GDPR, insofar as the right referred to in paragraph 1 is likely to render
achievement of the objectives of such processing impossible or seriously
impairs it, or
– for the establishment, exercise, or defense of legal claims.
(6) Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if one of the following conditions applies:
a. the accuracy of the personal data is contested by the data subject
for a period enabling the controller to
verify the accuracy of the personal data;
b. the processing is unlawful and the data subject opposes the erasure of the
personal data and requests the restriction of
use of the personal data instead;
c. the controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the establishment, exercise, or defense of legal claims, or
d. the data subject has objected to the processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
If processing has been restricted in accordance with the above conditions, such personal data shall, with the exception of storage, only be processed with the consent of the data subject or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided above.
(7) Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, provided that:
a. the processing is based on consent pursuant to Article 6(1)(a)
or Article 9(2)(a) or on a contract pursuant to Article
6(1)(b) GDPR, and
b. the processing is carried out using automated means.
When exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another controller, where technically feasible. The exercise of the right to data portability does not affect the right to erasure (“right to be forgotten”). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(8) Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless the controller can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.
Where personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
In connection with the use of information society services, you may, notwithstanding Directive 2002/58/EC, exercise your right to object by means of automated procedures using technical specifications.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1), unless the processing is necessary for the performance of a task carried out for reasons of public interest.
You can exercise your right to object at any time by contacting the respective controller.
(9) Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:
a. is necessary for the conclusion or performance of a contract between the data subject
and the controller,
b. is authorized by Union or Member State law to which the
controller is subject and that law provides for appropriate measures to safeguard the data subject's rights and freedoms and legitimate interests, or
c. is based on the data subject's explicit consent.
The controller shall take appropriate measures to safeguard the data subject's rights and freedoms and legitimate interests, which shall include at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
The data subject may exercise this right at any time by contacting the respective controller.
(10) Right to lodge a complaint with a supervisory authority
You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes this Regulation, without prejudice to any other administrative or judicial remedy.
(11) Right to an effective judicial remedy
Without prejudice to any administrative or non-judicial remedy available, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, you have the right to an effective judicial remedy if you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in a manner that does not comply with this Regulation.
Use of Google Analytics
(1) This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
(4) This website uses Google Analytics with the extension “anonymizeIp()”. This means that IP addresses are shortened before being processed, thus ruling out any personal references. If the data collected about you is personal, it will be immediately excluded and the personal data will be deleted immediately.
(5) We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 (1) (f) GDPR.
(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use:
http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and the privacy policy: http://www.google.de/intl/de/policies/privacy.
(7) This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate cross-device analysis of your usage in your customer account under “My data,” “Personal data.”
Integration of Google Maps
(1) We use Google Maps on this website. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.
(2) When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in § 3 of this declaration is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not want this association with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses it for the purposes of advertising, market research, and/or the design of its website in line with requirements. Such evaluation is carried out in particular (even for users who are not logged in) to provide advertising tailored to requirements and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information about your rights in this regard and setting options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.